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Returns & Refunds
To return a faulty product, you must first obtain a return authorisation number, this is obtained by emailing us at returns@cartridgemonkey.com. The following information must be included in the email; the reason for your return, your original order number or invoice number and the date of order. Our full returns and refunds policy is given clearly on our terms and conditions page. You can get there by clicking this link Customer Support Cartridgemonkey.com is an Internet trading company. We keep our pricing competitive by keeping our costs down. Therefore our preferred method of communication with our customers is by email. We promise to reply to your emails by the next working day. Emails received at the weekend will be replied to on the next working day (Excluding public holidays). A full list of contact email addresses is given below. You can contact us in several ways: By post at the following address: Building 11 Lansdowne Close Ramsbottom Bury Lancashire BL0 9WE By email: General enquiries enquiries@cartridgemonkey.com Returns returns@cartridgemonkey.com Order Cancellation stopmyorder@cartridgemonkey.com To join our Monkey Mailing List click here Tel: Tel: 0870 2405518 - Lines Open 9.00am to 5.30pm Monday to Friday (Calls will be charged at national rate) Fax: 01925 767329 |
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Inkjet Cartridges | Laser Toners | Inkjet Papers | Media | Multipacks | Contact Us | Terms & Conditions | Affiliates
cartridgemonkey.com is a trading division of Recharge Inkjet Technologies Limited,
Registered office: Building 11, Lansdowne Close, Ramsbottom, Bury, Lancashire, BL0 9WE.
Company Registration no. 4835100. VAT registration no. 825 213651.
© Copyright 2003. All rights reserved
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